Shipping and Returns

 

Ordering

Ordering can be done either through the website or over the phone on 07 3205 1965.

When ordering through the website all payments are conducted and protected by PayPal. For phone orders we accept credit card payments by VISA, MasterCard, American Express or payment via PayPal.

When will my parcel arrive?

Our shipping service delivers your item within 3-5 working days within Australia. We normally use TNT Road Express but reserve the right to deliver on other carriers if we thing it will give a quicker or more reliable delivery.

If you prefer you can pick up your item from our store in Brendale. Just let us know so that we can make sure the item is put aside for you.

How much will my parcel cost to deliver?

Some pumps in our store have free freight delivery throughout Australia and some have a freight charge based on your location. All freight charges (if any) will appear on each products page when you type in your delivery address postcode. Spare parts and other small items will have a postage charge.

Returns

Unless there is an error by Aquifer Pumps the buyer is responsible for all return postage costs. If something's wrong we will do our best to make it right!